To Whom it may Concern,
Thank you for sending such a nice crew of guys to undertake the work on my house’s basement. They were very punctual every day they came out and the one day they were late by 10 minutes, they immediately apologized before going to work.
They were very professional about the job and I got no complaints from my neighbors. I was slightly surprised at first because they all seemed so young but they handled themselves maturely and i was put at ease. All my questions and concerns were answered without making me feel stupid or belittled or as though I was wasting their time.
My house is wonderful, my family is impressed, and I am grateful.
Sincerely, K. C.